Introduction

Welcome to HoroHub ("we," "us," or "our"), an Indonesia-based marketplace specializing in [your products, e.g., luxury watches, jewelry, or other goods]. These Terms & Conditions ("Terms") govern your use of our website (https://horohub.id), mobile apps, and related services (collectively, the "Website"). By accessing or using our Website, purchasing/selling products, or consigning items with us, you ("you," "user," or "customer") agree to these Terms. If you represent a business, you confirm you have authority to bind that entity.

 

Key Terms Summary

1. Product Listings & Descriptions

• Product images and descriptions are accurate at time of publishing but may vary slightly due to screen settings.

• Colors/sizes may appear different on your device. HoroHub is not liable for such discrepancies.

• Some items may be photographed larger/smaller than actual size for detail clarity.

2. Authenticity Guarantee

• All items sold by HoroHub are 100% authentic and undergo rigorous inspection.

• We do not deal in replicas or altered goods.

• Certifications/provenance are provided when available.

3. Pricing & Payments

• Prices are listed in IDR (Indonesian Rupiah) unless stated otherwise.

• We reserve the right to cancel orders (even after payment) at our discretion. Refunds are processed within 72 hours.

• International buyers: You are responsible for customs duties, taxes, and import fees. Check your local regulations before ordering.

4. Shipping & Risk of Loss

• For buyers: Responsibility for purchased items transfers to you as soon as the shipping carrier takes possession from HoroHub.

• For sellers/consignors: We assume responsibility for items only when they physically arrive at our designated facility (address listed below).

5. Intellectual Property

All Website content (logos, text, images, etc.) is owned/licensed by HoroHub and protected under Indonesian and international IP laws.

You may not reproduce, sell, or misuse our content without written permission.

6. Prohibited Activities

You agree not to:

• Scrape data, hack, or disrupt the Website.

• Misrepresent yourself or harass other users.

• Resell HoroHub products for commercial gain without authorization.

• Use automated tools (bots, scripts) to interact with our systems.

7. SMS Communications

• By subscribing, you consent to transactional/promotional messages.

• Reply STOP to opt out. Message/data rates may apply.

8. Dispute Resolution

Negotiation First: Disputes must be attempted to resolve amicably via email ([email protected]).

Arbitration: Unresolved disputes will go through binding arbitration in Jakarta, Indonesia, under local rules. Class actions are waived.

9. Liability & Indemnification

HoroHub is not liable for:

• Third-party websites linked on our platform.

• Unauthorized account access due to your negligence.

• Indirect damages (lost profits, data breaches).

You agree to indemnify us against claims arising from your misuse of the Website.

10. Governing Law

These Terms are governed by Indonesian law. Disputes will be settled in Jakarta courts.

11. Updates & Changes

We may modify these Terms periodically. Continued use implies acceptance of changes.

Contact Us

Questions? Reach out:

• Email: [email protected]

• Address: Komplek Ruko Roxy Mas Blok E2 No.26, RW.8, Cideng, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10150, Indonesia